WICHTIG: Nimmt der fr das anspruchsbegrndende Ereignis verantwortliche vertragliche Befrderer NICHT an dem gemeinsame Beschwerdeverfahren (Servicecenter Fahrgastrechte) gem. If you hand in the completed passenger rights claim form with confirmation of the delay and your original ticket to a DB Travel Centre, you will receive your compensation immediately as a voucher or cash payment (no immediate compensation in the case of travel cards). Gemeinsamen Beschwerdeverfahren (Servicecenter Fahrgastrechte) teil. It also facilitates processing if you give us a telephone number and e-mail address where we can clarify any queries. If your claim is handled by Servicecenter Fahrgastrechte, do not forget to state your address and your bank account if you wish to have the compensation paid into your bank. Please send the completed form with all required documentation to the following address: Servicecenter Fahrgastrechte 60647 Frankfurt am Main Deutschland. in case of abandonment or cancellation of journey reservations and bicycle tickets which could not be used due to a delay, or if you incurred costs for the use of another train, another means of transport or overnight stays) for refunds the original receipts (e.g. ![]() for compensations the original ticket or a copy of your ticket/ travel card.Please bring the following documents with you: Please return the completed and signed passenger rights claim form to a DB Travel Centre or send it by post to DB Dialog, Servicecenter Fahrgastrechte, 60647 Frankfurt am Main, Germany (please also note the information below).
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